Instagram DM auto-reply with AI
Zavixoo answers your Instagram DMs like an assistant that never sleeps: it gives price, stock, colours and sizes from your real products, sends product cards with a buy link and hands the conversation to you whenever needed.
Create a free account · Pricing
Set up in three steps
- Connect your Instagram account: Sign in with Instagram (Meta) to connect your professional (Business or Creator) account. Your password is never shared.
- Connect your products and FAQ: Products, prices and stock come from WooCommerce, Excel, SQL Server or a Web API; shop questions (shipping, returns, payment) are answered from your own FAQ.
- Turn on auto-replies: Choose how many product cards to send and whether to send cards only. From then on messages are answered automatically, and you can take over any conversation at any time.
What it does
Answers from your real stock
Price, stock per colour and size, and material come straight from your shop data, never guessed.
Product cards with a buy link
Instead of long text, a card with the photo, price and a buy button is sent in Instagram DMs.
Finds products from a photo
Customers send a photo or screenshot; the product or its code is found, and when there is no exact match the assistant asks before sending similar items.
Understands casual language and typos
Short questions like "in stock?", typos and messages that ask several things at once are understood, and each part gets its own answer.
Shop questions from your FAQ
Shipping cost and time, returns, payment and address are answered only from what you wrote; when there is no answer, it says so politely.
Hands over to you when it matters
Requests for a person, complaints and business proposals are passed to you, with a notification on the mobile app.
Frequently asked questions
Do I have to share my Instagram password?
No. The account is connected through the official Instagram login and your password is never requested. A professional (Business or Creator) account is required.
Will the Instagram DMs auto-reply give wrong answers?
The assistant answers only from your own products and FAQ. When it is not sure, it asks the customer for details or passes the conversation to you.
Can I turn auto-replies off for one customer?
Yes. AI replies can be switched off and on for each conversation, so you can answer yourself.
My products are in WooCommerce. Does it connect?
Yes. WooCommerce, Excel, SQL Server and Web APIs are supported, and products are kept up to date automatically.
Is there a mobile app?
Yes. The Zavixoo Android app is on Google Play: read and answer conversations and get notified about referred messages.
How much does it cost?
It depends on the plan you choose; plans and their allowances are listed on the home page.
Set it up once; your customers get answers around the clock.