Refund Policy
Last updated: August 26, 2026
Email support@zavixoo.com from your account email with the order number.
14-day request window
You may request a refund within 14 calendar days after your first purchase. Approval is subject to mandatory law and review of use, abuse and duplicate charges.
Renewals and consumed periods
Renewal charges and partially used periods are normally non-refundable and not prorated. Duplicate or unauthorized charges, prolonged service failure and mandatory consumer rights are reviewed individually.
Refund method
Approved refunds are processed by Dodo Payments, our Merchant of Record, and return to the original payment method. Bank timing is outside our control. Refunded paid access may end on approval.
Avoiding renewal
Cancel before renewal under the Subscription Cancellation Policy.